ManageOrder.in
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Privacy Policy

Last Updated: June 2026

ManageOrder.in respects your privacy and is committed to protecting your information. This policy explains what we collect, why, and how we look after it.

Information we collect

We collect only the information necessary to provide order management, ticket tracking, return tracking, workflow management and support services:

  • Name
  • Email address
  • Contact number (including the mobile number entered on our app download page — see Mobile number on the app download page below)
  • Team / user account information
  • Operational data entered by users (orders, returns, tickets, notes, settings)

Where your data comes from — consent & no scraping

ManageOrder.in is an independent, manual tool. All marketplace-related data in the platform is uploaded by the seller themselves, with their own consent — typically by exporting their own order/payment files from their marketplace seller panel and importing them here. We do not scrape, crawl, or automatically pull data from Meesho or any marketplace, and we do not log in to any marketplace on your behalf. We also do not collect or store end-buyer personal details (such as a customer's name, address or phone number) for marketing or any other purpose. You remain the owner of the data you upload and are responsible for ensuring your use complies with your marketplace's policies and applicable law.

How we use it

Your information is used solely to operate and support the platform — to run your account, display your dashboards, provide customer support, and keep the service secure. We do not sell your personal information to third parties.

Browser Extension (ManageOrder — Listing Auto-Fill & Product Research)

We also offer an optional Chrome browser extension that helps a logged-in seller work faster on their own online seller panel. This section explains exactly what the extension does with data:

  • Only on user action. The extension does nothing in the background. It reads data only when the seller opens its sidebar and clicks a button (e.g. "Auto-Fill" or "Scan").
  • What it reads. On the seller's own supplier/seller panel it reads the product-listing fields currently on screen (title, category, attributes, price fields) to help fill them. On a marketplace search/category page it reads the publicly visible product cards (title, price, rating) that the seller is already viewing, to show a competitor comparison. It does not read any other website, browsing history, passwords, or unrelated tabs.
  • What it sends, and where. To generate AI listing suggestions, the extension sends the current listing's fields to our own server (manageorder.in) over an encrypted (HTTPS) connection, authenticated by a per-seller token. It sends data only to ManageOrder.in — to no other third party.
  • What it stores. Only a per-seller pairing token and a few UI preferences, kept in the browser's local extension storage (chrome.storage.local). No browsing data is stored.
  • What it never does. It does not collect end-buyer personal details, does not track your browsing, does not inject ads, does not sell any data, and does not run any remote/downloaded code.

Single purpose

The extension has one single purpose: helping a seller create and research their own product listings faster on their own seller panel. It has no other function.

Product images

When the seller clicks "Generate", the product photo they chose (uploaded in the sidebar or already present on their own listing page) is sent over HTTPS to manageorder.in, where it is processed on our server by our AI provider (Google Gemini) solely to generate that listing's title, description and attribute suggestions. The image is used only for that generation and is not sold, shared for advertising, or used to train any model by us.

Why the extension asks for its permissions

  • storage — to save the seller's pairing token and small UI preferences (e.g. sidebar position) locally in the browser.
  • scripting — to open the sidebar when the seller clicks the extension's toolbar icon on a supported page.
  • Host permissions (supplier.meesho.com, meesho.com, manageorder.in) — to show the sidebar on the seller panel's listing pages, read the publicly visible product cards on marketplace pages the seller is already viewing, and to pair the extension with the seller's own ManageOrder account. The extension does not request access to any other website.
  • Host permission images.meesho.com — this is the marketplace's own public image CDN. When the seller runs the optional "photo sync" on their own Inventory page, the extension loads the product thumbnails that are already shown on that page, shrinks each one in the browser to a very small preview, and saves those previews to the seller's own ManageOrder account so their dashboard can show the right picture next to each SKU. Only the seller's own product images are read, only when they start the sync, and it can be turned off at any time.
  • No API key needed — no Google account access. The seller does not create, enter, or manage any AI or Gemini API key. All AI features run on ManageOrder's own server-side key. The extension requests no Google host permission (it does not access aistudio.google.com or any Google page), runs no script on any Google site, and never accesses the seller's Google account, email or Drive.

The same is true in the ManageOrder Android app: it uses the same server-side AI, requires no API key from the seller, and never accesses any Google account, page, email or Drive.

Packaging & shipping fields

Sellers can save their standard packaging details (type, unit, length, breadth, height, weight) once in their own ManageOrder account. The extension fills those saved values into the corresponding fields on the seller's own listing form so they do not have to retype them for every product. These are the seller's own business values; no measurement or shipping data is collected from any other source.

Chrome Web Store — Limited Use disclosure

The extension's use of information received from Google APIs and of any user data adheres to the Chrome Web Store User Data Policy, including its Limited Use requirements. In particular: user data is used only to provide or improve the extension's single, user-facing purpose described above; it is never sold; it is never transferred to third parties (other than our own server, manageorder.in, as described above); it is never used for advertising, credit-worthiness or lending purposes; and humans do not read it except with the seller's consent for support, for security purposes, or where required by law.

Removing extension data

Uninstalling the extension deletes everything it stored in the browser. A seller can also revoke the extension's pairing token at any time from their ManageOrder account (AI Listing page — generate a new Extension Key), which immediately disables the old key. Account data deletion is covered under "Data retention & deletion" below.

The extension is an independent productivity aid for the seller's own account and is not affiliated with or endorsed by any marketplace.

Android app (ManageOrder Browser)

We also offer an optional Android app: a web browser with the same listing-assistant panel built in, for sellers who work from a phone. It runs the same assistant described above, so everything in the section above applies unchanged. In addition:

  • It is a browser. Pages load exactly as they would in Chrome, using the device's Android System WebView. We do not proxy, intercept, modify or log any page or request.
  • Nothing is stored about your browsing. No history, no analytics, no advertising ID and no tracking SDK is collected or sent anywhere. Cookies and site logins stay on the device, in the system WebView, exactly as they do in any browser.
  • Marketplace credentials. The seller signs in to their own marketplace account themselves, on the marketplace's own page. The app never stores, reads or auto-submits those credentials.
  • Native access is origin-locked. The app's internal bridge is available only to manageorder.in and the seller-panel pages where the assistant runs; other websites cannot reach it. Downloads (for example a shipping label PDF) are saved to the device only.
  • Assistant updates. The assistant's scripts are the same public files served from manageorder.in; the app verifies each file's SHA-256 checksum before using it, so a bug fix reaches phone and desktop together.
  • Permissions. Camera and photo access are requested only when the seller taps a page's own upload or camera button. Notification permission is used only for download progress. Location is always denied.
  • Removing app data. Uninstalling the app deletes everything it stored. In-app, "Clear cookies & logout all" removes all site logins and the pairing token immediately.

The app is an independent seller productivity tool and is not affiliated with, endorsed by, or connected to any marketplace.

Product photos

When you ask the app to generate a listing, the product photo you choose is sent to the Google Gemini API using your own API key, so that the AI can write the title, description and product details.

  • Photos are used only for the listing you asked for.
  • We do not sell or share your photos with advertisers or analytics providers.
  • All transfers are encrypted in transit (HTTPS).

Children

ManageOrder is a business tool intended for users aged 18 and above. We do not knowingly collect data from children.

How we protect it

We implement reasonable administrative, technical and physical safeguards — including encrypted (HTTPS/SSL) connections, access controls and secure logins — to protect information against unauthorized access, disclosure, alteration or misuse. See our Data Security page for more.

Your responsibility

Users remain responsible for ensuring that any marketplace data entered into the platform is used in accordance with the applicable marketplace's policies and with applicable laws.

Cookies

We use a small number of cookies to keep you logged in and to remember preferences. See our Cookie Policy for details.

Data retention & deletion

We retain your account and operational data for as long as your account is active. You may request deletion of your account and associated data at any time — see below.

Deleting your account and data

You can ask us to delete your ManageOrder account and all data linked to it at any time. Full details — what is deleted, how long it takes, and what we must keep for tax law — are on our Delete Your Account & Data page. In short:

  • Email: support@manageorder.in
  • WhatsApp: +91 8013508258

We delete the account, your saved business details and your stored Gemini API key. Marketplace logins are never stored on our servers — they live only in your phone's browser storage and are removed when you uninstall the app or use "Clear cookies & logout all" in the menu.

Mobile number on the app download page

On our app download page (manageorder.in/app) we ask for your 10-digit Indian mobile number before you download the Android app or open the Chrome extension. This is the only personal detail we ask for on that page — we do not ask for your name, email, address or any payment detail, and we do not send an OTP.

  • Why we ask: so we can contact you on WhatsApp or by phone to help you finish setting up the app, and so we know which of our tools you were interested in.
  • What we store: the mobile number, which button you pressed (Android app / Chrome extension), how many times, the date and time, your IP address, your browser's user-agent string, and — if you arrived from one of our ads — the campaign name.
  • What we never do: we do not sell, rent or share this number with any third party, and we do not add it to any bulk promotional messaging list.
  • Meta: the number is also passed to the Meta Pixel in hashed (irreversible) form for advertising measurement, as described in the next section. Meta never receives the number in readable form from us.
  • Deletion: write to us at the address under Contact with the number you entered and we will delete it from our records.

Entering the number is voluntary in the sense that you may simply not use the download page — but the download and extension buttons will not open until a valid number is entered.

Advertising & cookies on our website (Meta Pixel)

This section applies to our website (including the app download page at manageorder.in/app) — not to the Android app itself, which stores no analytics, no browsing history and no advertising identifiers.

When you visit our website we may show you ads on Meta platforms (Facebook and Instagram) and measure how those ads perform. For this we use the Meta Pixel — a small piece of code that sets cookies and sends Meta limited event information, for example that a page was viewed or that a download / contact button was clicked, so we can tell which ads led to real interest. We do not send Meta your name, email, phone number, password, or any content you enter — only anonymous event and standard browser information is shared. Meta processes this data under the Meta Privacy Policy.

You stay in control: block cookies in your browser/device settings, use an ad or tracking blocker, or change your Meta ad preferences. Blocking these cookies does not affect your ability to download or use the app. See our Cookie Policy for more.

Grievance Redressal (DPDP Act 2023 & IT Act 2000)

If you have any complaint or concern about how your personal data is handled, you may contact our Grievance Officer. We will acknowledge your complaint within 48 hours and aim to resolve it within 30 days, in line with applicable Indian law.

👤 Grievance OfficerGrievance Officer, ManageOrder.in
✉ Grievance Email grievance@manageorder.in
✉ Support Email support@manageorder.in
📞 Phone +91 8013508258
📍 AddressMunshidanga, Mullick Para, Bankra, near Lake Land Country Club, Howrah, West Bengal — 711403, India

Contact

For privacy inquiries:
Email: support@manageorder.in
Phone: +91 8013508258

ManageOrder reserves the right to update this Privacy Policy at any time. Material changes will be reflected by the "Last Updated" date above.

ManageOrder.in

Independent, manual order-management software for ecommerce sellers. Not affiliated with any marketplace.

🏢 Operated by ManageOrder.in
📍 Munshidanga, Mullick Para, Bankra, near Lake Land Country Club,
   Howrah, West Bengal — 711403, India
✉ support@manageorder.in
⚖ Grievance: grievance@manageorder.in

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